Get this in your head; tattoo it on the back of your hand to remind you:
Behavior is neutral
This simple mantra will set your safety program free of the dysfunctions that kill your safety culture.
Behavior is not right or wrong, good or bad. It just is. Approach behaviors with the dispassionate, objective view of a scientist.
When you go out to your site and see a worker behave in a way that puts them at risk back off the urge to get passionate and lash out at the worker. Instead, step back and go “huh” that’s interesting. Why is that behavior occurring right now? Then go out and find a solution.